Privacy Policy

Please also visit our Terms of Use section that explains other terms governing the use of our website.

Thank you for accessing the website (the “Site”) of SUTHERLAND LIVING, LLC (“Sutherland Living,” “We” or “Us”). At Sutherland Living, we are committed to protecting the privacy and security of your personal information. To learn more, please read this privacy policy that follows (the “Privacy Policy”).

This privacy policy (“Privacy Policy”) describes our policies regarding the collection, use and disclosure of information on or through the Site. By visiting this Site, and/or using the services offered on or through this Site (“Services”), you agree to the terms of this Privacy Policy as they may be amended from time to time.  As We update and expand our Services, this Privacy Policy may change, so check back to this page from time to time.  This Privacy Policy is incorporated into, and part of, the Website Terms of Use which governs your use of this Site.

This Privacy Policy describes the types of personal information we may collect, how we may use this information and when (under certain circumstances) we may disclose this information. This Privacy Policy also details the steps we have taken to secure your personal information.

This Privacy Policy only applies to information that you may provide to Us, or that we may obtain, through your use of this Site.

INFORMATION COLLECTION

As you interact with us by using our Site, We may ask you to provide us with certain personal information that is necessary for us to enhance and personalize our Services and marketing efforts. We define personal information as information about you that enables us to identify or contact you, including but not limited to your name, mailing or postal address, telephone number, email address, payment method (such as credit card, debit card, or other payment methods accepted by Us) as well as other information we maintain about you, such as your account history, financial information, subscriptions, content viewed and/or ordered or category of content viewed and/or ordered. Examples of ways in which we may collect such information from you include the following:

INFORMATION USE

We do not sell or rent information about our viewers and all information provided to Us remains absolutely confidential, except that:

1. We may share aggregate or summary information regarding our viewers with partners, advertisers or other third parties. This data will never identify you personally.
2. We may share information with companies that provide support Services to us (such as web hosting) or that help us market our business and Services. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.
3. We will use your personal information to communicate with you by sending you a confirmation email when you register/subscribe and/or place an order with us. Also, if you submit your email address to register/subscribe for our on-line Magazine, we use it to deliver the information to you.
4. We may publicly disclose the name, city, and state of the winner of any online sweepstakes.
5. In addition, we reserve the right to use the information we collect about your computer, mobile or other device (including its geographic location), which may at times be able to identify you, for any lawful business purpose, including without limitation to help diagnose problems with our servers, to gather broad demographic information, analyze trends, track users’ movements around the Service, and to otherwise administer the Service. Geographic location information about you and/or your computer, mobile or other device may specifically be used to show you content and sponsored messaging based on geographic location.
6. In addition, as our business changes, we may buy or sell various assets. In the event all or a portion of the assets owned or controlled by us, our parent or any subsidiary or affiliated entity are sold, assigned, transferred or acquired by another company, the information from and/or about our Site users may be among the transferred assets.

PROTECTING YOUR INFORMATION

While We will take reasonable precautions to protect the security and integrity of your personal information provided to our Site, due to the inherent nature of the Internet as an open global communications vehicle, We cannot guarantee that information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers.  Unfortunately, no security system can be guaranteed to be 100% secure. Accordingly, we cannot guarantee the security of your personal information and cannot assume liability for improper access to it. With that in mind, We maintain physical, electronic and procedural safeguards to protect your personal information.

For example:

• We use industry-standard Secure Sockets Layer (“SSL”) authentication for online transactions made on our Site. SSL authentication and encryption of the information that you send to Us over the Internet helps protect your online transaction information from third party interception.
• Your credit card information is never used except charges for orders placed on our Site.  For your own safety, please don’t ever use email to send us your credit card information!
• We never display your full credit card number once it has been entered. We will only reveal the last four digits of your credit card for verification purposes.
• For additional security, we do not store your credit card number after processing your payment.

While we do our best to protect your privacy, we urge you to also protect your own privacy. We recommend that you do not share your password with anyone or share your password in an unsolicited phone call or e-mail.

In addition, while using our Services, you will have the opportunity to post reviews, comments or other personal information in the public forums available on our Site. When you post such information, it is made public and therefore such disclosure is not subject to this privacy policy. You hereby agree and understand that Sutherland is not responsible for any third party’s use of any personal information you publicly disclose through our Services on our Site.

In the unlikely event that we believe that the security of your information in our possession or control may have been compromised, we may seek to notify you. If notification is appropriate, we may notify you via your computer, mobile or other device.

CHILDREN’S PRIVACY

Our Site is a general audience site, and not intended for use by children under the age of 13. While individuals under the age of 13 may utilize the Service, they may do so only with the involvement, supervision, and approval of a parent or legal guardian, and subject to our Terms of Use. No one under age 13 is allowed to register and/or subscribe or provide any personally identifiable information or use our social, community and public discussion areas, photo and video galleries, bulletin boards, forums, chats, blogs and elsewhere. Minors between the ages of 13 and 17, inclusive, must get the permission of their parent(s) or legal guardian(s) before making purchases, including subscriptions, on this Site. We are committed to protecting children’s privacy on the Internet and we comply fully with the Children’s Online Privacy Protection Act (COPPA). We do not intentionally collect personally identifiable information from children under the age of 13. If we become aware that we have collected personally identifiable information from a user of the Site who is under the age of thirteen, we will remove that child’s personal information from our files.

OPT OUT / CORRECTIONS

We understand the importance of protecting our viewer’s privacy and we therefore provide you with the opportunity to opt-out of having your personally identifiable information used or disclosed. Upon your request, we will (a) correct or update your personal information; (b) opt-out of receiving promotional communications and/or stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests by emailing your request to Our Customer Support department at privacy@sutherlandliving.com. Please clearly label the subject line “Opt Out / Corrections,” and do not email your credit-card number or other sensitive information.

THIRD PARTY LINKS

This privacy policy applies only to information collected by Us. However, our Site contains links to other websites owned and operated by third parties who may treat the collection, use and disclosure of personal information differently than we do. While we strive to associate with reputable websites, Sutherland Living shall not be not responsible for data collection, use and disclosure practices of other third parties which our Site may provide links to. We recommend that you be aware when you leave our Site and make sure to read the privacy statements of such third parties.

CONSENT TO PROCESSING

By providing your personal information to this Site, you understand and consent to the collection, maintenance, processing and transfer of such information within the United States.

POLICY CHANGES

We reserve the right to change or update this Privacy Policy, or any other of our policies or practices, at any time, and will notify users of this Site by posting such changed or updated Privacy Policy on this page.  Any changes or updates will be effective immediately upon posting to this Site and shall supersede any prior policy.  Under certain circumstances, We may also elect to notify you of changes or updates to our Privacy Policy by other means, such as posting a notice on the front page of our Site or by sending you an e-mail.

QUESTIONS AND FEEDBACK

We welcome your questions, comments and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue at info@sutherlandliving.com.

TERMS AND CONDITIONS

Please also visit our Terms of Use section that explains other terms and conditions governing our Site.

Effective Date: February 22, 2012